Return of the site and money

7. Refund and Site Terms

  • 7.1 The refundable amount does not apply to the domain name (if the Buyer ordered its registration), hosting services, work performed to fill the site with information and make changes to the site. The money is returned only for the actual cost of the site, minus the commissions of payment systems and all the work carried out on the site.
  • 7.2 Refunds are only possible within 14 days after payment.
  • 7.3 Money is returned only to the account from which the payment was made, according to the details that were specified during payment.
  • 7.4 Refunds are possible only if the purchased site does not match the site specified in the preview in the site card. 
  • 7.5 Refunds will not be made if the Buyer uses its own hosting, or if the site does not work due to non-compliance with the software of this hosting. 
  • 7.6 By separate agreement of the parties, it is possible to exchange the purchased site for another site.
  • 7.7 Refunds will not be made if the site is broken due to incorrect actions of the Buyer or third parties and when changes are made to the site by the Buyer or a third party.
  • 7.8 When returning, all discounts and bonuses are deducted.
  • 7.9 The return occurs within 10 days after the submission of a reasoned application that does not contradict the above paragraphs.
  • 7.10 After applying for a refund, access to site management is blocked.